Our new normal, explained below.
Our new normal means some new signs and doing things slightly differently than before.
We're back open from Monday 15th June 2020 supporting you as we did before, but we have to do things in a slightly different way.
In order to stay COVID-19 Secure we can only allow 1 person or a maximum of 2 people from any 1 household/bubble.
We need a minute or two between each customer to ensure we sanitise any public facing surfaces etc.
We have had to reduce the available technicians down also, so this will impact how many items we can book in per day, and how fast we will be able to get through diagnosis and fixing the issues.
We will explain this to each and every customer when they come in, so they know what to expect - but when we have reached capacity for that day we will put a sign on the door and explain we are now collection only, with a date when we can accept new customers.
This is a new way of working for us all, but by the very nature of us touching customers items we have to follow a stricter set of guidelines that maybe other businesses don't.
Check out the signs you'll likely see at different times of the day.