Our most common FAQ’s
No. We’re a walk-in shop, so you can bring your device in during opening hours. We’ll take a look and talk you through the next steps.
We’ll always explain the issue and agree pricing with you before any work starts. There are no surprises.
It depends on the fault and whether parts are needed. We’ll give you an expected turnaround when we assess the device and keep you updated.
We offer a fixed-price diagnostic service. That covers proper testing using professional tools, not guesswork. We’ll explain what’s wrong and your options after.
Do you offer home visits?
No, we don’t offer a call-out service. All work is carried out in our workshop. We can recommend trusted local partners if you need on-site help.
We treat your data with care and only access what’s needed to carry out the work. If data recovery or backup is required, we’ll explain everything first.
No, we focus on laptops, desktops, and Macs. We can recommend trusted local specialists for phones and tablets.